I depend upon the Internet for so much, especially when I work in FamilySearch Support. Even the telephone calls are mostly VOIP. So when we got home last Saturday and my Internet connection was down, I immediately contacted my ISP and they ran some tests and said they would need to send a technician. Sunday is mostly church-related activities, so it wasn't much of a problem. But when Monday rolled around I spent time digging potatoes from the garden and looking for other things around the house that needed doing. Tuesday was more of the same. Likewise Wednesday until I left for Edmonton in the afternoon. Thursday the tech was here, ran some tests and replaced the transmitter/receiver module on the satellite dish. Now all is well! Yesterday I spent about 11 hours on FamilySearch Support, doing 7 batches of Indexing, 8 incoming telephone calls for FamilySearch and replying to email messages. It was tiring, but it felt good!
Bill Buchanan is a long-time genealogy enthusiast, living at Onoway, Alberta, Canada.
Main website: http://billbuchanan.byethost17.com This blog will describe my experiences as I research my family history and help others.
- Name: Bill Buchanan
- Location: Onoway, Alberta, Canada
I am a retired online school teacher. During July 2007 - January 2010, and September 2011 until the present I have provided part-time support for http://www.familysearch.org This is very rewarding. My greatest strength in this area is the free genealogy software Personal Ancestral File 5 (PAF5). I continue to help others with PAF and New FamilySearch. See
Since April 2010, I am an assistant director of Edmonton Riverbend Family History Center. I have a FHC blog at Bill's Family History Center Blog For information the Latter-day Saints and family history click http://mormon.org/